During a period of change, there can often be a temptation to focus on a loss rather than see the new opportunities that can become possible. I have often noted personally and with my clients that a period of ‘unwanted change’ can often lead to seeing new opportunities, collaboration with another company or department. If a period of change is handled [...]
Leadership is essential during changing times. As we work through another recession, many teams and companies will be looking towards their leaders for leadership, hope and a plan. Teams and companies will need to be led well during these times. As John Maxwell says, ‘everything rises and falls upon leadership’. How has your leadership been developing at this time? Often decisions [...]
As a Business Growth Consultant, I am often asked the following question - How long will this recession last? Maybe you have been asking yourself the same question. No one knows exactly, how long this recession will last. However, as I researched the recessions we have experienced in the UK since 1980 I noticed that they all had one thing in common. [...]
Building an award winning customer centric experience was at the very heart of the many companies I judged at the UK Business Awards in London and the International Business Awards in Amsterdam, I had the privilege and opportunity to learn from so many companies. My lane of responsibility as I chaired the judges was on customer centric organisations. Therefore, I want [...]