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30 06, 2020

How long will this recession last?

2020-06-30T12:48:52+01:00June 30th, 2020|Business Planning, challenging times, Effective change, Effective communication, Future, Growth, Leadership, Leading, Leading change in challenging times, Leading effective change, Recession, Strategy|0 Comments

As a Business Growth Consultant, I am often asked the following question - How long will this recession last? Maybe you have been asking yourself the same question. No one knows exactly, how long this recession will last. However, as I researched the recessions we have experienced in the UK since 1980 I noticed that they all had one thing in common. [...]

3 06, 2020

How to build an award winning customer centric experience.

2020-06-30T12:42:19+01:00June 3rd, 2020|Award winning, challenging times, Connecting, Covid-19, Customer care, Customer centric, Customer centric organisations, Customer experience, Customers, Disc, Leadership, Leading, Leading change in challenging times, Leading effective change, Listening|0 Comments

Building an award winning customer centric experience was at the very heart of the many companies I judged at the UK Business Awards in London and the International Business Awards in Amsterdam, I had the privilege and opportunity to learn from so many companies. My lane of responsibility as I chaired the judges was on customer centric organisations. Therefore, I want [...]

28 04, 2020

Leading effective change in challenging times.

2020-04-28T10:52:55+01:00April 28th, 2020|Business Planning, challenging times, Communication, Connecting, Effective change, Effective communication, Leadership, Leading effective change|0 Comments

In these challenging times we are all experiencing disruption at a level we've never experienced before. We are also experiencing this at a phenomenal speed, and it was certainly too quick for anyone to prepare for. Cast your memory back for a moment to the 1st January 2020. I expect you had some plans, dreams, strategies, and targets that you wanted [...]

27 02, 2020

The 9 C’s For Successful Recruiting

2020-06-01T17:00:36+01:00February 27th, 2020|Disc, Leadership, Leading, Strategy, Team Management|0 Comments

The 9 C’s For Successful Recruiting Recruiting the right person to your team can be a challenging task. Successful recruiting is vital if you are to build a strong team and brand. Having recrited and interviewed many people for over 25 years, I fully understand the importance of getting this right. The hiring of people to join your team, can have [...]

3 12, 2019

3 Things Leaders Should Learn To Be Effective

2019-12-03T14:06:48+00:00December 3rd, 2019|Leadership, Leading|0 Comments

Leaders are learners; learners are leaders. The more you learn, the more you grow. The more you grow, the more your influence can increase. Influence, as a leader is paramount, as you look to build your sustainable business. We know and acknowledge that learning is important. However,  the more important question to ask is: "What is it that leaders should learn [...]

7 11, 2019

How Team Leaders and Members Can Maximise Team Performance From the Beginning

2019-11-05T23:24:05+00:00November 7th, 2019|Leadership, Leading, Team Management|0 Comments

A Look At the Forming Phase of Tuckman’s Tool of Team Development We’ve all heard about the value of first impressions. They often set the stage for the life of a relationship. I think as we look at Tuckman’s Model for Team Development, in which Bruce Tuckman, an educational psychologist outlines the different phases groups go through to grow as a [...]

8 08, 2019

The Phases of Team Development

2019-08-10T18:57:41+01:00August 8th, 2019|Business Planning, Leadership, Strategy, Team Management|0 Comments

Developing a productive and proficient team is important to every company and every project. It is an integral part of the business strategy and vision. [For more on Developing Your Business Strategy, get my White Paper: What To Consider When Developing a Business Strategy.] Understanding the stages of team development and how you can facilitate and even foster that development can [...]

1 08, 2019

Know Your Customer’s Buying Style

2020-06-01T16:42:47+01:00August 1st, 2019|Communication, Connecting, Customers, Leadership, Listening, Personality, Selling, Training|0 Comments

How To Sell Based On the Personality/Buying Style of Your Customer Your customers have a lot of choices. Whether they buy from you or buy from someone else is often based on who they trust the most — who they believe understands them and their needs and can meet them. So, how do you instill this trust? Does it surprise you [...]

31 01, 2019

A Leader’s Guide To Team Building

2019-08-08T04:43:28+01:00January 31st, 2019|Leadership, Leading, Team Management|0 Comments

Team building and leadership are two hot topics in today's business world. Imagine I asked you and your team the following questions: ‘Would you like to reduce your stress’? ‘What would it feel like to look forward to coming to work every day’? ‘How would you like to lead a team that goes the extra mile -- and loves it’? Would you [...]

4 07, 2018

Coach Your Team Instead of Controlling Them

2018-07-10T11:54:56+01:00July 4th, 2018|Leadership, Success, Team Management|0 Comments

Have you recently taken time out to assess your leadership style? How effective is your leadership? How effective would you like it to be? Leadership styles certainly vary. As a business development coach and trainer, I frequently see different types of leadership. From my clients, research and experience I can see a moving away from the traditional type of leading, which [...]

8 06, 2018

Leaders are seers

2018-06-13T13:04:24+01:00June 8th, 2018|Future, Leadership, Leading, Success, Uncategorized|0 Comments

For the last few days, we've been exploring the attributes of a good leader. L - Leaders are learners. E - Leaders are encouragers. A - Leaders are attractive. D - Leaders are decisive. E - Leaders know the importance of equipping their team for success. R-  Leaders are reproducers. And now to complete the word LEADERS with S: Good leaders [...]

6 06, 2018

Leaders are reproducers

2018-06-06T13:15:57+01:00June 6th, 2018|Leadership, Leading, Team Management|0 Comments

For the last few days, we've been exploring the attributes of a good leader. L - Leaders are learners. E - Leaders are encouragers. A - Leaders are attractive. D - Leaders are decisive. E - Leaders know the importance of equipping their team for success. Today, let's look at the R in Leader. Leaders are reproducers. In my video I [...]

4 06, 2018

[VLOG] Good Leaders Know The Importance of Equipping Their Team for Success

2018-06-06T13:14:58+01:00June 4th, 2018|Leadership, Success, Team Management, Training, Uncategorized|0 Comments

For the last few days, we've been exploring the attributes of a good leader. L - Leaders are learners. E - Leaders are encouragers. A - Leaders are attractive. D - Leaders are decisive. E - Leaders know the importance of equipping their team for success. The 5th Attribute of a Good Leader is understanding the importance of equipping your team [...]

1 06, 2018

[VLOG] Good Leaders Make Good Decisions

2018-06-06T13:12:44+01:00June 1st, 2018|Choices, Leadership, Leading|0 Comments

For the last few days, we've been exploring the attributes of a good leader. L - Leaders are learners. E - Leaders are encouragers. A - Leaders are attractive. D - Today, we explore the D In leadership. Leaders are decisive and they make good decisions. What makes a "good decision"? Good decisions are: • Informed - you gather the data [...]