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3 06, 2020

How to build an award winning customer centric experience.

2020-06-30T12:42:19+01:00June 3rd, 2020|Award winning, challenging times, Connecting, Covid-19, Customer care, Customer centric, Customer centric organisations, Customer experience, Customers, Disc, Leadership, Leading, Leading change in challenging times, Leading effective change, Listening|0 Comments

Building an award winning customer centric experience was at the very heart of the many companies I judged at the UK Business Awards in London and the International Business Awards in Amsterdam, I had the privilege and opportunity to learn from so many companies. My lane of responsibility as I chaired the judges was on customer centric organisations. Therefore, I want [...]

27 02, 2020

The 9 C’s For Successful Recruiting

2020-06-01T17:00:36+01:00February 27th, 2020|Disc, Leadership, Leading, Strategy, Team Management|0 Comments

The 9 C’s For Successful Recruiting Recruiting the right person to your team can be a challenging task. Successful recruiting is vital if you are to build a strong team and brand. Having recrited and interviewed many people for over 25 years, I fully understand the importance of getting this right. The hiring of people to join your team, can have [...]

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