28 01, 2021

What does it take to build a winning team?

By |2021-02-23T12:50:27+00:00January 28th, 2021|winning teams, Ability, Advancement, Boldness, Business, Business owner, Business Planning, Communication, Confidence, Customer experience, Effective change, Effective communication, entrepreneur, Executive, Executive Director, Goal, Growth, Leadership, Leading, Strategy, Success, Team Management, Teams|0 Comments

Winning teams are in high demand. So what does it take to build a winning team? As a business growth consultant, I work with many international clients. I often observe a strong desire within business owners, entrepreneurs, executives, managers and team leaders, to build a winning team. Why is this? Firstly, winning teams make things happen. By their very nature are [...]

3 06, 2020

How to build an award winning customer centric experience.

By |2020-06-30T12:42:19+01:00June 3rd, 2020|Customer centric, Award winning, challenging times, Connecting, Covid-19, Customer care, Customer centric organisations, Customer experience, Customers, Disc, Leadership, Leading, Leading change in challenging times, Leading effective change, Listening|0 Comments

Building an award winning customer centric experience was at the very heart of the many companies I judged at the UK Business Awards in London and the International Business Awards in Amsterdam, I had the privilege and opportunity to learn from so many companies. My lane of responsibility as I chaired the judges was on customer centric organisations. Therefore, I want [...]

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