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28 01, 2021

What does it take to build a winning team?

2021-02-23T12:50:27+00:00January 28th, 2021|Ability, Advancement, Boldness, Business, Business owner, Business Planning, Communication, Confidence, Customer experience, Effective change, Effective communication, entrepreneur, Executive, Executive Director, Goal, Growth, Leadership, Leading, Strategy, Success, Team Management, Teams, winning teams|0 Comments

Winning teams are in high demand. So what does it take to build a winning team? As a business growth consultant, I work with many international clients. I often observe a strong desire within business owners, entrepreneurs, executives, managers and team leaders, to build a winning team. Why is this? Firstly, winning teams make things happen. By their very nature are [...]

3 06, 2020

How to build an award winning customer centric experience.

2020-06-30T12:42:19+01:00June 3rd, 2020|Award winning, challenging times, Connecting, Covid-19, Customer care, Customer centric, Customer centric organisations, Customer experience, Customers, Disc, Leadership, Leading, Leading change in challenging times, Leading effective change, Listening|0 Comments

Building an award winning customer centric experience was at the very heart of the many companies I judged at the UK Business Awards in London and the International Business Awards in Amsterdam, I had the privilege and opportunity to learn from so many companies. My lane of responsibility as I chaired the judges was on customer centric organisations. Therefore, I want [...]

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