1 08, 2019

Know Your Customer’s Buying Style

2019-11-05T23:22:52+00:00August 1st, 2019|Communication, Connecting, Selling|0 Comments

How To Sell Based On the Personality/Buying Style of Your Customer Your customers have a lot of choices. Whether they buy from you or buy from someone else is often based on who they trust the most — who they believe understands them and their needs and can meet them. So, how do you instill this trust? Does it surprise you [...]

9 08, 2016

How To Deliver Excellent Customer Service

2016-08-09T16:41:50+01:00August 9th, 2016|Communication, Connecting, Customer care, Excellence, Selling|0 Comments

Whenever you see excellent service, a conscientious team where nothing is too much, regardless of the industry, you can often chase its roots back to management.  Conscientious teams (those who go the extra mile) are generally teams that feel appreciated and engaged by their superiors. A Culture of Excellence Creating a culture of excellence begins from the top of any organisation and [...]

27 07, 2016

Winning by connecting

2018-05-29T18:02:13+01:00July 27th, 2016|Communication, Connecting, Listening, Speaking, Success, Training|0 Comments

15% of one's financial success is often attributed to their technical knowledge while 85% is due to their skill in human engineering, their personality, and their ability to lead. Combine both of them and you have the ability to create, lead, earn and impact in a way that harvests huge results. Your ability to deal with people will ultimately determine your success. Therefore, [...]

17 05, 2016

5 Connecting principles and practices to increase your influence.

2016-05-17T15:40:47+01:00May 17th, 2016|Communication, Connecting, Listening, Selling, Training|0 Comments

What type of connecting profession are you in? Are you in: A B2B profession – Business to business? A B2C profession – Business to consumer? However could you actually be in a different type of business? The one thing that a Business to business and a Business to consumer profession both have in common is that they are totally reliant on [...]

14 01, 2016

The New ABC of Selling

2016-02-22T12:15:31+00:00January 14th, 2016|Ability, Communication, Connecting, Estate Agents, Listening, Selling, Training|0 Comments

For many years I've heard the term ABC when it comes to selling -Always Be Closing. Over the years I’ve taught this very thing to many sales people. However, like you I have noticed that there is a change happening in how: We purchase What makes us want to purchase and How often we purchase We must realise we are living [...]

11 01, 2016

How To Prepare For A TEDx Talk And What I Would Do Differently Next Time.

2017-11-08T11:58:15+00:00January 11th, 2016|Communication, potential, Speaking, TEDx, Training|2 Comments

Since I gave my TEDx talk, many people have asked be various questions about it such as: How does one prepare to speak at a TEDx? What is the process for being chosen as a TEDx speaker? What was it like? Are there any guidelines and rules given for a TEDx talk? Rather than answering all of these on a one [...]

17 07, 2015

What makes a winning team?

2015-12-30T16:06:30+00:00July 17th, 2015|Ability, Communication, Growth, Leadership, Leading, Team Management, Training, Training Course|0 Comments

What are the key ingredients needed to develop winning teams and a winning environment? The desire of CEO’s, HR’s, Managers and team leaders is to have not just a collection of people working in an organisation but to have ‘winning teams’. Winning teams by their very nature are progressive, enthusiastic, eager to press and not settle for the status quo. They realise [...]

16 06, 2015

Where will you be in the next 5 years?

2015-12-30T15:54:42+00:00June 16th, 2015|Ability, Advancement, Boldness, Communication, Connecting, Future, potential, Success, Technology|0 Comments

So where will you be in 5 years time? The world we live in is fascinating and full of opportunities. Advancement in technology in just the last 5 years has been mind-blowing. Technology and access to information as well as the ability to communicate with vast numbers of people at the same time has paved the way for future opportunities that [...]